{"id":437,"date":"2023-02-24T09:29:47","date_gmt":"2023-02-24T08:29:47","guid":{"rendered":"https:\/\/wolt.demonstrer.es\/hrfleet\/?page_id=437"},"modified":"2025-03-20T10:17:26","modified_gmt":"2025-03-20T09:17:26","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/wolt.demonstrer.es\/hrfleet\/terms-of-use\/","title":{"rendered":"UVJETI PRODAJE – WOLT OPREMA"},"content":{"rendered":"\n



Wolt Zagreb d.o.o.
Verzija (a\u017eurirana dana [])<\/p>\n\n\n\n


1 UVODNE ODREDBE
1.1 Uvjeti prodaje (\u201eUvjeti\u201d) primjenjuju se na naru\u010divanje i dostavu Wolt opreme,
ambala\u017ee i ostalih proizvoda (\u201eRoba\u201c) putem na\u0161e internetske trgovine; www.wolt-
store.com\/pol (\u201eInternetska trgovina\u201c), koju nudi Wolt Zagreb d.o.o. (sa sjedi\u0161tem
na adresi Kuzmine\u010dka ulica 10A, 10 000 Zagreb, Hrvatska, MBS: 081193190 \/ OIB:
25531986377, PDV ID HR25531986377; \u201eWolt\u201c, \u201emi\u201c, \u201enas\u201c), Wolt partnerima kao
na\u0161im korisnicima (\u201eKorisnik\u201c ili \u201eVi\u201c).
1.2 Internetska trgovina nije dostupna potro\u0161a\u010dima. Dakle, ako ste potro\u0161a\u010d, ne
mo\u017eete naru\u010divati Robu putem Internetska trgovine. Internetska trgovina je
dostupna trgovcima (restoran i maloprodaja) i poslovnim partnerima koji
pru\u017eaju usluge Wolt dostave. Pristup Internetskoj trgovini omogu\u0107en je
putem prilago\u0111ene pozivnice.
1.3 Neke vrste Robe, npr. Wolt oprema, mogu biti ponu\u0111ene kao rabljena Roba, odnosno
prethodno kori\u0161tena Roba. Ako je to slu\u010daj, u opisu Robe na Internetskoj trgovini bit \u0107e
nazna\u010deno da se radi o rabljenoj Robi.
1.4 Sve izmjene Uvjeta zahtijevaju pisanu suglasnost Wolta, i ne prihva\u0107amo razli\u010dite ili
proturje\u010dne uvjete Korisnika, \u010dak i ako nas Korisnik upozori na takve razli\u010dite uvjete.
1.5 Prilikom kupnje Robe putem Internetske trgovine, ugovor o kupoprodaji sklapa se
izme\u0111u Wolta i Vas kao poslovnog subjekta, odnosno pravne osobe.
1.6 U svrhu naru\u010divanja Robe, Korisnik se mora registrirati s imenom, brojem telefona i
adresom elektroni\u010dke po\u0161te, kao i adresom za dostavu. Korisnik je odgovoran za
to\u010dnost podataka za registraciju.
1.7 Korisnici moraju sprije\u010diti neovla\u0161teni pristup ure\u0111aju koji se koristi za postavljanje
narud\u017ebe i\/ili podacima potrebnim za kupnju Robe putem Internetske trgovine.
Korisnici \u0107e biti odgovorni za sve transakcije obavljene kori\u0161tenjem njihovih podataka,
osim ako je do transakcije do\u0161lo propustom od strane Wolta.
1.8 Korisnici ne smiju (i) koristiti ili poku\u0161avati koristiti tu\u0111e podatke za kupnju Robe; (ii)
kupovati Robu koriste\u0107i la\u017eni identitet ili identitet druge pravne osobe; ili (iii)
pristupati Internetskoj trgovini na bilo koji drugi na\u010din osim putem pristupnih metoda
koje je omogu\u0107io Wolt.
1.9 Korisnici se obvezuju odmah obavijestiti Wolt ako otkriju ili sumnjaju na neovla\u0161teno
kori\u0161tenje svojih podataka.
1.10 Wolt \u0107e nastojati osigurati da Internetska trgovina bude dostupna u svakom trenutku,
ali ne preuzima odgovornost za stalnu dostupnost Internetske trgovine i mogu\u0107nost
neometanog kori\u0161tenja Internetske trgovine bez prekida.<\/p>\n\n\n\n

<\/p>\n\n\n\n

2 SKLAPANJE UGOVORA
2.1 U Internetskoj trgovini prikazan je izbor Robe ponu\u0111ene Korisniku. Kada Korisnik
postavi narud\u017ebu putem Internetske trgovine, Korisnik je vezan tom narud\u017ebom.
Nakon \u0161to Wolt pisanim putem potvrdi narud\u017ebu (\u201ePotvrda narud\u017ebe\u201c), sklopljen je
obvezuju\u0107i ugovor o kupoprodaji (\u201eUgovor o kupoprodaji\u201c).
2.2 Ugovor o kupoprodaji odnosi se samo na Robu navedenu u Potvrdi narud\u017ebe.
2.3 Korisnik ne mo\u017ee otkazati ili izmijeniti Ugovore o kupoprodaji.
2.4 U slu\u010daju ukidanja ili nedostupnosti Robe koja je predmet Ugovora o kupoprodaji
(odnosno Robe navedene u Potvrdi narud\u017ebe), Wolt \u0107e o tome bez nepotrebnog
odga\u0111anja obavijestiti Korisnika te \u0107e raspraviti mogu\u0107nost dostave zamjenske Robe.
Ako to nije mogu\u0107e, ili na zahtjev Korisnika, Wolt \u0107e vratiti kupoprodajnu cijenu ve\u0107
pla\u0107enu za predmetnu Robu putem iste metode pla\u0107anja kojom je Korisnik Robu
platio.
2.5 Roba naru\u010dena putem Internetske trgovine ostat \u0107e u vlasni\u0161tvu Wolta dok cijena za
nju ne bude u cijelosti pla\u0107ena.
2.6 Roba naru\u010dena kori\u0161tenjem modela depozita, kako je to navedeno u odjeljku 4.4.,
ostat \u0107e u vlasni\u0161tvu Wolta tijekom cijelog razdoblja kori\u0161tenja. Iznos depozita bit \u0107e
vra\u0107en Korisniku nakon \u0161to Roba bude vra\u0107ena Woltu.
2.7 Wolt zadr\u017eava pravo da ograni\u010di ili otka\u017ee koli\u010dine koje je Korisnik naru\u010dio, a u skladu
s Potvrdom narud\u017ebe.
2.8 Ugovori o kupoprodaji bit \u0107e sklopljeni na hrvatskom jeziku i Wolt \u0107e ih u
elektroni\u010dkom obliku pohraniti u na\u0161im sustavima.
3 DOSTAVA
3.1 Dostave se obra\u0111uju i otpremaju u skladu s uvjetima navedenima na sljede\u0107oj
stranici: https:\/\/wolt.demonstrer.es\/pol\/shipment\/
3.2 Roba \u0107e biti dostavljena na adresu dostave koju je Korisnik naveo kao na\u010din dostave.
3.3 Korisnik je du\u017ean odabrati na\u010din dostave prilikom naplate. Ako je dostupna samo
jedna opcija, to je opcija \u201estandardna dostava\u201c. Ako Korisnik nije dostupan u
dogovoreno vrijeme dostave, Roba \u0107e biti vra\u0107ena u teretni centar. Nakon toga, nova
dostava bit \u0107e obavljena u vrijeme i na datum kojega odredi Wolt. Ako Korisnik i drugi
put ne bude dostupan za dostavu, Roba \u0107e biti dostavljena natrag Woltu. Novi termin
dostave mo\u017ee se dogovoriti na inicijativu Korisnika i o tro\u0161ku Korisnika.
3.4 Osim ako izri\u010dito nije ugovoreno druga\u010dije u pisanom obliku , Wolt nije obvezan
dostaviti Robu na odre\u0111eni datum.
3.5 Wolt ne daje nikakva jamstva u pogledu to\u010dnog vremena dostave, ali \u0107e uvijek
nastojati izvr\u0161iti dostavu \u0161to je prije mogu\u0107e i unutar procijenjenog vremena dostave.
3.6 Djelomi\u010dna dostava mo\u017ee se izvr\u0161iti po Woltovom naho\u0111enju.<\/p>\n\n\n\n

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3.7 U slu\u010daju nemogu\u0107nosti isporuke zbog okolnosti koje je prouzrokovao Korisnik,
uklju\u010duju\u0107i, ali ne ograni\u010davaju\u0107i se na okolnosti za koje je Korisnik odgovoran,
Korisnik \u0107e snositi ukupne tro\u0161kove koje je Wolt imao za dostavu i za postupanje s
Robom.
3.8 Osim ako nije izri\u010dito druga\u010dije ugovoreno u pisanom obliku, Wolt \u0107e snositi tro\u0161kove
prijevoza (naknade za prijevoz).
4 CIJENE
4.1 Cijene Robe dostupne za kupnju objavljene su na Internetskoj trgovini.
4.2 Korisnici \u0107e mo\u0107i vidjeti ukupnu cijenu Robe u ko\u0161arici kao i sa\u017eetak narud\u017ebe, koji \u0107e
se prikazati prije nego \u0161to narud\u017eba bude postavljena.
4.3 Korisnik \u0107e platiti cijenu za naru\u010denu Robu koja bude primjenjiva u trenutku kada
Korisnik postavi narud\u017ebu. Slijedom navedenog, bilo koja naknadna izmjena cijene za
predmetnu Robu ne\u0107e utjecati na cijenu koju Korisnik mora platiti.
4.4 Wolt mo\u017ee prilago\u0111avati svoje cijene u bilo kojem trenutku po vlastitom naho\u0111enju.
5 UVJETI PLA\u0106ANJA
5.1 Sve su cijene navedene i bit \u0107e fakturirane u valuti navedenoj u Potvrdi narud\u017ebe, uz
PDV, carinske pristojbe i tro\u0161kove dostave, kao i sve druge poreze ili pristojbe
nametnute hrvatskim poreznim zakonodavstvom koje je mjerodavno za prodaju
proizvoda. Svi takvi dodatni tro\u0161kovi bit \u0107e jasno navedeni u fakturi.
5.2 Korisnici moraju platiti kupoprodajnu cijenu za naru\u010denu Robu i tro\u0161ak dostave
izravno, kao dio postavljanja narud\u017ebe.
5.3 Pla\u0107anje se mo\u017ee izvr\u0161iti kreditnom karticom Mastercard, Visa Card, Google Pay i
Apple Pay ili usporedivim na\u010dinima pla\u0107anja.
5.4 Svaka ugovorna strana je odgovorna za vlastitu uskla\u0111enost s mjerodavnim zakonima
i propisima koji ure\u0111uju PDV i druge poreze\/pristojbe.
6 PRAVA KORISNIKA U SLU\u010cAJU NEDOSTATAKA ITD.
6.1 Wolt \u0107e biti odgovoran, u skladu s mjerodavnim hrvatskim zakonom koji ure\u0111uje
materijalne i pravne nedostatke naru\u010dene Robe. S obzirom na to, odredbe o pravnim
lijekovima u slu\u010daju nedostataka prema hrvatskom Zakonu o obveznim odnosima,
primjenjivat \u0107e se na Va\u0161u kupnju, osim ako \u0161to drugo nije navedeno u ovim Uvjetima.
Svi zahtjevi korisnika za naknadu \u0161tete zbog nedostataka podlije\u017eu ograni\u010denjima
navedenima u odjeljku 7. ovih Uvjeta.
6.2 Za rabljenu robu, primjenjivat \u0107e se najkra\u0107i nacionalni jamstveni rok.
6.3 Kod naru\u010divanja rabljene robe, Wolt ne\u0107e biti odgovoran za materijalne i pravne
nedostatke koji su bili poznati Korisniku u trenutku prodaje ili se smatraju uobi\u010dajenim
tro\u0161enjem rabljenih proizvoda.
6.4 Korisnik mora pregledati Robu bez nepotrebnog odga\u0111anja od trenutka dostave. Ako
Korisnik uo\u010di vidljive nedostatke prilikom dostave, to mora biti zabilje\u017eeno na
dostavnici te Wolt o tome mora odmah biti obavije\u0161ten pisanim putem.<\/p>\n\n\n\n

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6.5 Korisnik o zahtjevu mora obavijestiti Wolt najkasnije sedam dana od dana dostave.
6.6 Woltova odgovornost za nedostatke prestaje ako Wolt ne primi pisanu obavijest
Korisnika bez nepotrebnog odga\u0111anja nakon \u0161to je nedostatak bio otkriven ili je
trebao biti otkriven, a u svakom slu\u010daju, odgovornost prestaje najkasnije sedam dana
od trenutka dostave, usporediti gore.
6.7 Wolt nije odgovoran za zahtjeve koji su nastali kao rezultat uslijed uobi\u010dajenog
tro\u0161enja, nepravilnog rukovanja Robom, nepravilne monta\u017ee koju je obavio Korisnik ili
poku\u0161aja Korisnika da Robu izmijeni ili popravi.
6.8 Ako \u017eelite podnijeti zahtjev u vezi s materijalnim ili pravnim nedostatkom, molimo
kontaktirajte nas putem elektroni\u010dke po\u0161te na adresu support@wolt.com. Svi zahtjevi
moraju biti odre\u0111eni, dokumentirani i moraju sadr\u017eavati to\u010dan opis nedostatka i
sadr\u017eaj zahtjeva. Kako biste nam pomogli u obradi zahtjeva, molimo po\u0161aljite nam
fotografiju Robe koja ima nedostatke i\/ili drugu relevantnu dokumentaciju zajedno sa
zahtjevom.
6.9 Roba za koju se tvrdi ima nedostatke ne mo\u017ee se vratiti bez Woltovog prethodnog
pisanog pristanka.
6.10 Korektivne mjere
6.10.1 Wolt mo\u017ee po vlastitom naho\u0111enju nedostatke otkloniti popravkom ili zamjenom.
6.10.2 Popravak uklju\u010duje poduzimanje razumnih korektivnih mjera za otklanjanje
nedostatka i osiguravanje popravka Robe.
6.10.3 Ako se nedostatak ne mo\u017ee otkloniti bez nepotrebnog odga\u0111anja, Wolt \u0107e Korisniku
vratiti iznos kupoprodajne cijene pla\u0107ene za predmetnu Robu putem istog na\u010dina
pla\u0107anja koji je Korisnik koristio za pla\u0107anje.
7 OGRANI\u010cENJE ODGOVORNOSTI
7.1 Woltova odgovornost prema Korisnicima isklju\u010dena je u najve\u0107oj mogu\u0107oj mjeri,
uzimaju\u0107i u obzir sve zakonske obveze odgovornosti, uklju\u010duju\u0107i odgovornost za
proizvode prema hrvatskom zakonu.
7.2 Podlo\u017eno gore navedenom, Wolt ni u kojem slu\u010daju ne\u0107e biti odgovoran za bilo kakve
neizravne ili posljedi\u010dne \u0161tete ili gubitke koje su pretrpjeli Korisnici, uklju\u010duju\u0107i, ali ne
ograni\u010davaju\u0107i se na izgubljenu dobit ili prihode Korisnika, o\u010dekivane prihode, u\u0161tede,
operativne gubitke, gubitak dobre volje, prekid poslovanja, umanjenu vrijednost
poslovanja ili gubitak podataka.
7.2.1 Wolt ni u kojem slu\u010daju ne mo\u017ee biti odgovoran za bilo kakva ka\u0161njenja u dostavi Robe
Korisniku.
7.3 Woltova odgovornost prema Korisniku u svim \u0107e slu\u010dajevima bit ograni\u010dena na ukupni
iznos narud\u017ebe iz koje su nastale \u0161tete ili gubici.
8 KORI\u0160TENJE PODIZVO\u0110A\u010cA ILI DOBAVLJA\u010cA TRE\u0106IH STRANA<\/p>\n\n\n\n

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8.1 Wolt ima pravo koristiti podizvo\u0111a\u010de ili dobavlja\u010de tre\u0107ih strana za dostavu Robe.
8.2 Wolt je izravno odgovoran za Robu koju dostave podizvo\u0111a\u010di kao da ju je Wolt sam
dostavio.
9 POVLA\u010cENJE ROBE
9.1 Ako bi, neo\u010dekivano, do\u0161lo do slu\u010dajeva u kojima komercijalni, sigurnosni ili
regulatorni razlozi zahtijevaju da se Roba povu\u010de s tr\u017ei\u0161ta, Korisnik je du\u017ean Woltu
pomo\u0107i s takvim povla\u010denjem.
9.2 Osim ako povla\u010denje nije posljedica okolnosti na strani Korisnika, Wolt \u0107e snositi
razumne tro\u0161kove u vezi s povla\u010denjem.
10 VI\u0160A SILA
10.1 Wolt ni u kojem slu\u010daju ne kr\u0161i bilo koje obveze u mjeri i za vrijeme trajanja
sprije\u010denosti ispunjenja tih obveza, koje su uzrokovane vi\u0161om silom.
10.2 Doga\u0111aji vi\u0161e sile uklju\u010duju prirodne nepogode, rat, mobilizaciju, prekid
telekomunikacijske\/Korisnikove infrastrukture koju ne osigurava Wolt, vanjske
sigurnosne doga\u0111aje (npr. hakerski napadi, napadi ra\u010dunalnih virusa ili drugo
destruktivno pona\u0161anje tre\u0107e strane) i sli\u010dne uvjete, zdravstvena i sigurnosna
ograni\u010denja i preporuke koje izdaju javne vlasti, pandemije, epidemije, prirodne
katastrofe, \u0161trajkove, lock-out, po\u017eare, o\u0161te\u0107enja proizvodnih postrojenja, ograni\u010denja
prijevoza, uvozne i izvozne propise i druge nepredvidive okolnosti koje su izvan
kontrole doti\u010dne Strane.
11 OSOBNI PODACI KORISNIKA
11.1 Wolt obra\u0111uje podatke putem internetske stranice u skladu s relevantnim zakonskim
odredbama, posebice Op\u0107om uredbom o za\u0161titi podataka i hrvatskim Zakonom o
provedbi Op\u0107e uredbe o za\u0161titi podataka. Detalje o obradi ovih podataka mo\u017eete
prona\u0107i u Woltovoj politici privatnosti dostupnoj na https:\/\/wolt.demonstrer.es\/pol\/privacy-
policy\/.
12 PRAVA INTELEKTUALNOG VLASNI\u0160TVA
12.1 Sva Prava intelektualnog vlasni\u0161tva u Woltu ili vezana uz Wolt kao i sva povezana
dokumentacija te svi dijelovi i kopije istih ostat \u0107e isklju\u010divo u vlasni\u0161tvu i
predstavljaju jedino i isklju\u010divo vlasni\u0161tvo Wolta i\/ili njegovih povezanih
dru\u0161tava\/podugovaratelja\/davatelja licence. \u201ePrava intelektualnog vlasni\u0161tva\u201c
ozna\u010davaju autorsko pravo i povezana prava (uklju\u010duju\u0107i prava na baze podataka,
kataloge i prava na fotografije), patente, korisne modele, prava na dizajn, \u017eigove,
tvrtku, poslovne tajne, know-how i bilo koji drugi oblik registriranih ili neregistriranih
prava intelektualnog vlasni\u0161tva.
12.2 Ovi Uvjeti ne daju nikakva Prava intelektualnog vlasni\u0161tva Korisniku u Woltu, te sva
prava koja nisu izri\u010dito ovdje zajam\u010dena su prava koja pripadaju Woltu i njegovim
povezanim dru\u0161tvima\/podugovarateljima i davateljima licence. Me\u0111utim, Korisnik ima
ograni\u010deno pravo kori\u0161tenja opreme za svrhu za koju je namijenjena, pri \u010demu<\/p>\n\n\n\n

<\/a><\/a><\/p>\n\n\n\n

<\/p>\n\n\n\n

oprema mo\u017ee nositi oznaku Wolt marke samo za tu opremu i samo za vrijeme
kori\u0161tenja.
13 ZAVR\u0160NE ODREDBE
13.1 Ako se jedna ili vi\u0161e odredbi ovih Uvjeta smatraju neva\u017ee\u0107ima ili ni\u0161tetnima, te \u0107e se
odredbe ipak provoditi u najve\u0107oj mjeri koju mjerodavni zakon dopu\u0161ta i ne\u0107e utjecati
na valjanost ostalih odredbi ovdje navedenih.
13.2 Wolt mo\u017ee koristiti podizvo\u0111a\u010de i mo\u017ee u bilo kojem trenutku prenijeti svoja prava i
obveze u skladu s ovim Uvjetima i bilo kojim postoje\u0107im ugovorom s Korisnikom,
djelomi\u010dno ili u cijelosti bez Korisnikovog pristanka.
13.3 Wolt ima pravo s vremena na vrijeme prilagoditi i izmijeniti Uvjete bez daljnje
obavijesti, s budu\u0107im u\u010dinkom.
13.4 A\u017eurirana verzija Uvjeta uvijek je dostupna na Woltovoj internetskoj stranici i
druga\u010dije na zahtjev. Korisnik je du\u017ean biti upoznat s posljednjom verzijom Uvjeta.
14 MJERODAVNO PRAVO I SPOROVI
14.1 Na ove Uvjete se primjenjuje i bit \u0107e tuma\u010deni u skladu s hrvatskim pravom,
isklju\u010duju\u0107i (a) sve propise koji vode do primjene drugog zakonodavstva osim
hrvatskog i (b) Konvenciju Ujedinjenih naroda o ugovorima za me\u0111unarodnu prodaju
robe (CISG).
14.2 Svaki spor i zahtjev koji proizlazi iz ili u vezi s ovim Uvjetima, uklju\u010duju\u0107i sporove o
postojanju ili valjanosti ovih Uvjeta, bit \u0107e, po Woltovom izboru, rije\u0161en bilo pred
nadle\u017enim sudom prema sjedi\u0161tu Wolta ili arbitra\u017eom pred Stalnim arbitra\u017enim sudom
pri Hrvatskoj gospodarskoj komori, u skladu s Pravilima arbitra\u017ee koja su na snazi u
trenutku pokretanja arbitra\u017enog postupka. Mjesto arbitra\u017ee bit \u0107e Zagreb. Broj
arbitara bit \u0107e 1 (jedan). Jezik koji \u0107e se koristiti u arbitra\u017enom postupku bit \u0107e
hrvatski.<\/p>\n\n\n\n

<\/p>\n\n\n\n

TERMS AND CONDITIONS OF SALE \u2013
WOLT GEAR (ENG)<\/h3>\n\n\n\n


Wolt Zagreb d.o.o.
Version (updated on [])<\/p>\n\n\n\n


1 INTRODUCTION
1.1 The Terms and conditions of Sale (\u201cTerms and Conditions\u201d) apply to the ordering and
delivery of Wolt gear, packaging and other products (“Goods”) via our webshop;
www.woltlocal.local\/pol (“the Webshop”), offered by Wolt Zagreb d.o.o. (registered
seat at Kuzmine\u010dka ulica 10A, 10000 Zagreb, Croatia, MBS: 081193190 \/ OIB:
25531986377, VAT ID HR25531986377; \u201cWolt\u201d, \u201cus\u201d,\u201dwe\u201d), to Wolt partners as our
customers (“the Customer” or “you”).
1.2 The Webshop is not available for consumers. As such, if you are a consumer,
you may not order Goods through the Webshop. The webshop is available
for the merchant (restaurant and retail) and delivery service provider
business partners of Wolt. Access to the Webshop is granted via the
receiving a custominvitation.
1.3 Some types of Goods, e.g. Wolt gear, may be offered as second-hand meaning Goods
which have been previously used. If this is the case, the Goods will be described as
second-hand in the description hereof on the Webshop.
1.4 Any changes to the Terms and Conditions require the written consent from Wolt, and
we do not accept differing or conflicting terms and conditions of the Customer, even if
the Customer draws our attention to said differing terms and conditions.
1.5 When purchasing Goods through the Webshop, the purchase agreement is entered
between Wolt and you as a business-to-business entity, i.e., a legal person.
1.6 For the purpose of ordering Goods, Customer must register with name, telephone
number and email address, as well as a delivery address. Customer is responsible for
ensuring that the registered data is correct.
1.7 Customers must make sure to prevent unauthorised access to the device used to
place orders and\/or the data needed to purchase Goods through the Webshop.
Customers will be liable for any and all transactions made using their data, unless
caused by a failure on the side of Wolt.
1.8 Customers must not (i) use or attempt to use another person\u2019s data for purchasing
Goods; (ii) purchase Goods using a false identity or the identity of another legal
person; or (iii) access the Webshop in any other manner than via the access methods
provided by Wolt.
1.9 Customers agree to immediately inform Wolt if they find out or suspect that their data
has been subject to unauthorised use.<\/p>\n\n\n\n

<\/a><\/p>\n\n\n\n

<\/p>\n\n\n\n

1.10 Wolt will endeavor to ensure that the Webshop is available at all times but assumes no
liability for the permanent availability of the Webshop and the possibility to use the
Webshop unrestricted and uninterrupted.
2 CONCLUSION OF CONTRACTS
2.1 The Webshop displays a selection of Goods offered to the Customer. When the
Customer has placed an order through the Webshop, the Customer is bound by the
order. Upon Wolt\u2019s written confirmation of the order (“the Order Confirmation”) a
binding purchase agreement (“Purchase Agreement”) has been entered.
2.2 The Purchase Agreement only covers the Goods listed in the Order Confirmation.
2.3 The Customer cannot cancel or modify Purchase Agreements.
2.4 In the event of discontinued or unavailability of Goods covered by a Purchase
Agreement (i.e., the Goods listed in the Order Confirmation), Wolt will inform the
Customer accordingly without undue delay and discuss the possibility of supplying
replacement Goods. If this is not possible, or at the Customer’s request, Wolt will
refund the purchase price already paid for the Goods in question via the same
payment method the Customer used to pay for them.
2.5 Goods ordered through the Webshop will remain Wolt’s property until paid for in full.
2.6 Goods ordered by using the deposit model, as referred in section 4.4, will remain
Wolt\u2019s property through the whole period of use. The deposited amount will be
refunded to the customer once the goods are returned to Wolt.
2.7 Wolt reserves the right to limit or cancel quantities ordered by the Customer in
connection with the Order Confirmation.
2.8 Purchase Agreements will be concluded in Croatian and Wolt will store Purchase
Agreements electronically in our systems.<\/p>\n\n\n\n

<\/p>\n\n\n\n

3 DELIVERY
3.1 Orders are processed and shipped in accordance with the terms as set out on:
https:\/\/wolt.demonstrer.es\/pol\/shipment\/
3.2 The Goods shall be delivered to the delivery address specified by the Customer in the
shipping method.
3.3 The Customer is obligated to choose a delivery option at checkout. If only one option
is available, this option is \u201cstandard delivery\u201d. If the Customer is not available at the
agreed time of delivery, the Goods will be returned to the freight central. Thereafter, a
new delivery will be carried out at the time and date communicated by Wolt. If the
Customer is not available for delivery the second time, the Goods will be delivered
back to Wolt. A new time of delivery may be agreed upon Customer\u2019s initiative and at
Customer’s expense.
3.4 Unless otherwise expressly agreed in writing, Wolt is not obliged to deliver the Goods
on a specific date.
3.5 Wolt does not give any warranties as to the exact time of delivery but will always
endeavor to deliver as soon as possible and within any estimated delivery times.
3.6 Partial delivery may take place at Wolt\u2019s discretion.
3.7 In the event of the inability to deliver due to circumstances caused by Customer,
including but not limited to circumstances for which Customer is responsible,
Customer shall bear the total costs incurred by Wolt for the delivery and handling of
the Goods.
3.8 Unless otherwise expressly agreed in writing, Wolt shall bear the costs for freight
(freight charges).
4 PRICES
4.1 The prices of Goods available for purchase are displayed on the Webshop.
4.2 Customers will be able to see the total value of the Goods in the basket as well as in
the order summary displayed before the order is placed.
4.3 Customers will pay the then-current price for the ordered Goods at the time that the
Customer places the order. Consequently, any subsequent price adjustment for the
Goods in question will not affect the price payable by the Customer.
4.4 Wolt may adjust its prices at any time at its own discretion.
5 TERMS OF PAYMENT
5.1 All prices are stated and will be invoiced in the currency stated in the order
confirmation in addition to VAT, customs duties, and costs for delivery, as well as any
other taxes or charges imposed by Croatian tax legislation that are applicable to the
sale of the products. Any such additional costs will be clearly stated in the invoice.<\/p>\n\n\n\n

<\/a><\/p>\n\n\n\n

<\/p>\n\n\n\n

5.2 Customers must pay the purchase price for the ordered Goods and the delivery
charge directly as part of placing an order.
5.3 Payment can be made by credit card Mastercard, Visa Card,Google Pay and Apple Pay
or comparable.
5.4 Each party is responsible for its own compliance with prevailing applicable law and
regulations concerning VAT and other taxes\/duties.
6 CUSTOMER’S RIGHTS IN THE EVENT OF DEFECTS ETC.
6.1 Wolt will be liable in accordance with applicable statutory Croatian law for product and
legal defects to ordered goods. Consequently, the provisions around remedies for
defects under the Croatian Obligations Act will apply to your purchase, if nothing else
is stated in these Terms and Conditions. Any claims Customers may have to damages
for defects will be subject to the restrictions set out in section 7 of these Terms and
Conditions.
6.2 For second-hand goods, the shortest national warranty regulation will apply.
6.3 For second-hand goods, Wolt will not be liable for product and legal defects to ordered
goods that were known to the customer at the time of sale or fall under the normal
wear and tear of used goods.
6.4 The Customer must examine the Goods without undue delay from the time of
delivery. If the Customer discovers visible damage upon delivery, this must be noted
on the consignment note and Wolt must be informed immediately in writing.
6.5 The claim must be reported to Wolt by Customer no later than 7 days from the time of
delivery.
6.6 Wolt’s liability for defects shall cease if Wolt does not receive the Customer’s written
notice thereof without undue delay after the defect was discovered or should have
been discovered and, in any case, no later than 7 days from the time of delivery, cf.
above.
6.7 Wolt is not liable for claims that have occurred as a result of normal wear and tear,
incorrect use of the Goods, incorrect fitting carried out by Customer or Customer\u2019s
attempts to change or repair the Goods.
6.8 If you wish to make a claim for product or legal defects, please contact us via email by
support@wolt.com. All claims must be specific, documented and contain a precise
description of the defect and the content of the claim. To assist us in processing
claims, please send a photograph of the defective Good(s) and\/or other relevant
documentation along with the claim.
6.9 Goods that are claimed to be defective, cannot be returned without prior written
consent from Wolt.
6.10 Corrective measures
6.10.1 Defects may at the sole discretion of Wolt be remedied by remediation or
replacement.<\/a><\/p>\n\n\n\n

<\/p>\n\n\n\n

6.10.2 Remedy includes taking reasonable corrective measures to remedy a defect and
ensuring the restoration of the Goods.
6.10.3 If the defect cannot be remedied without undue delay, Wolt will refund to the
Customer the purchase price paid for the goods in question via the same payment
method the Customer used to pay for them.
7 LIMITATION OF LIABILITY
7.1 Wolt’s liability towards the Customers is excluded to the widest extent possible,
subject to any statutory liability obligations, including product liability, under Croatian
law.
7.2 Subject to the foregoing, Wolt will in no event be liable for any indirect or
consequential damages or losses incurred by Customers, including but not limited to
Costumer\u2019s lost profits or revenues, anticipated revenues, savings, operating loss,
loss of goodwill, business interruption, diminished business value or loss of data.
7.2.1 In no event can Wolt be liable for any delay of any kind in the delivery of Goods to
Customer.
7.3 Wolt’s liability towards the Customer will in all cases be limited to the total amount of
the order out of which the damages or losses have arisen.
8 USE OF SUB-SUPPLIERS OR THIRD PARTY-SUPPLIERS
8.1 Wolt is free to use sub-suppliers or third party-suppliers in the delivery of the Goods.
8.2 Wolt is directly responsible for the Goods delivered by a sub-supplier as if the Goods
were delivered by Wolt itself.
9 RECALL OF GOODS
9.1 If, unexpectedly, there should be cases where commercial, safety or regulatory
considerations entail that Goods must be recalled from the market, Customer is
obliged to assist the Wolt with such a recall.
9.2 Unless the revocation is due to Customer’s circumstances, Wolt shall bear reasonable
expenses in relation to the revocation.
10 FORCE MAJEURE
10.1 Wolt is in no event in breach of any obligation to the extent and for the duration
prevented from performing the obligation due to a force majeure event.
10.2 Force majeure events include acts of God, war, mobilization, breakdown of
telecommunication\/Customer\u2019s infrastructure that are not provided by Wolt, external
security events (e.g. hacker attacks, attack by computer viruses or other third-party
destructive behaviour) and similar conditions, health and safety restrictions and<\/p>\n\n\n\n

<\/p>\n\n\n\n

recommendations issued by public authorities, pandemics, epidemics, natural
disaster, strikes, lock-out, fire, damages to production plant, freight restrictions,
import and export regulations and other unforeseeable circumstances beyond the
control of the Party concerned.
11 CUSTOMER\u2019S PERSONAL DATA
11.1 Wolt processes the data via the website in accordance with the relevant statutory
provisions, in particular the General Data Protection Regulation and Crotian Act on the
Implementation of the General Data Protection Regulation. You can find the details on
the handling of this data in Wolt’s privacy policy available under https:\/\/wolt-
store.com\/pol\/privacy-policy\/
12 INTELLECTUAL PROPERTY RIGHTS
12.1 All Intellectual Property Rights in or related to Wolt and thereto related documentation
and all parts and copies thereof shall remain exclusively vested with and be the sole
and exclusive property of Wolt and\/or its affiliates\/subcontractors\/licensors.
\u201cIntellectual Property Rights\u201d shall mean copyrights and related rights (including
database and catalogue rights and photography rights), patents, utility models,
design rights, trademarks, tradenames, trade secrets, know-how and any other form
of registered or unregistered intellectual property rights.
12.2 These Terms of Service do not grant the Customer any Intellectual Property Rights in
Wolt and all rights not expressly granted hereunder are reserved by Wolt and its
affiliates\/subcontractors\/licensors. However, Customer has the limited right to use the
gear for the intended purpose, while it may carry the Wolt brand related solely for the
Gear and for the duration of use.
13 FINAL PROVISIONS
13.1 If one or more provisions of these Terms and Conditions are deemed invalid or voided,
such provisions shall nonetheless be enforceable to the fullest extent permitted by
applicable law and shall not affect the validity of the remaining provisions set out
herein.
13.2 Wolt may use subcontractors and may at any time transfer its rights and obligations
under these Terms and Conditions and any existing contract with the Customer in part
or in full without the Customer’s consent.
13.3 Wolt is entitled to adjust and amend the Terms and Conditions from time to time
without further notice with effect for the future.
13.4 An updated version of the Terms and Conditions is always available on Wolt\u2019s website
and otherwise upon request. Customer is obliged to keep itself up to date with the
current version.<\/p>\n\n\n\n

<\/p>\n\n\n\n

14 GOVERNING LAW AND DISPUTES
14.1 These Terms and Conditions are governed by and construed in accordance with
Croatian law, excluding (a) any rules leading to the application of other legislation
than Croatian and (b) the United Nations Convention on Contracts for the
International Sale of Goods (CISG).
14.2 Any dispute and claim arising from or in relation to these Terms and Conditions
including disputes concerning the existence or validity of the Terms and Conditions,
shall, at Wolt\u2019s choice, be settled by either a competent court at Wolt\u2019s venue or by
arbitration at the Permanent Arbitration Court at the Croatian Chamber of Economy,
in accordance with the Rules of Arbitration as in force at the commencement of
arbitral proceedings. The place of arbitration shall be in Zagreb. The number of
arbitrators shall be 1 (one). The language to be used in the arbitral proceeding shall
be Croatian.<\/p>\n","protected":false},"excerpt":{"rendered":"

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